What is your returns policy?

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If the product is damaged or faulty, please email shenanigans.onlineshop@gmail.com within 7 days of delivery with a clear photo of the problem so we can help you accordingly.

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If you're looking to return an order/item that isn't damaged or faulty, we only accept returns if the product is unopened and in its original packaging. If this is the case, please email shenanigans.onlineshop@gmail.com within 14 days of delivery and we will respond with the next steps within 24 hours. Unfortunately, we won't cover the cost of postage for this.

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This does not apply to custom stamps as they are not refundable.

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How long will my delivery take?

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All mail is sent via Royal Mail.

It roughly takes between 1-3 days to dispatch all orders excluding custom stamps.

Custom stamps can take up to 2 weeks to be dispatched depending on the design and size of your stamp(s).

UK delivery should take between 2-5 working days after being dispatched.

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Please note that due to Covid delays, mail may take an extra few days to arrive safely to your destination.

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How do I order a custom stamp with my design?

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Visit the Custom Stamps section on the website where you will be able to find all the information you need to place your custom stamp order.

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Do you sell wholesale?

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Yes, I do! Some of my products are eligible for wholesale, some of them being stickers, prints and pins. If you are interested in purchasing one of my items in a large quantity, have my products available in your shop and/or start a reoccurring wholesale purchase, please send me an email shenanigans.onlineshop@gmail.com with your information and enquires. 

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